Refund Policy

The OYA Promise — Refund Policy

We stand behind every single bagel we send out.

If you're not 100% happy with your order — for any reason at all — we'll make it right.

If your order arrives damaged, spoiled, or not as described, we'll issue a full refund. No hassle. No hard feelings.

If something's off but you'd rather try again, we'll send a replacement at no cost.

Email us at hello@oyabagel.com with your name, order number, and what happened. We'll take care of it.

Refunds are processed within 3-5 business days of approval.

We'd never want you to pay for something you didn't love.

Oh Yeah. That's a bagel.