Frequently Asked Questions

How do the bagels arrive?

Your bagels arrive plain and frozen, with seasoning packed separately. This keeps everything fresh — seeds and spices don't survive freezing on the bagel.

How do I prepare them?

1. Thaw about 20 minutes (or go straight from frozen)
2. Lightly spritz with water
3. Sprinkle on your OYA spice
4. Warm in the oven at 350°F for 8-10 minutes

How long do bagels last in the freezer?

Up to 6 months frozen. Once thawed, enjoy within 2-3 days.

How long do spreads and dips last?

Keep refrigerated at 38°F or below. Check each product for specific shelf life. Generally 5-7 days after opening.

Do you ship nationwide?

Yes! We ship fresh New York bagels and spreads anywhere in the United States.

What if I'm not happy with my order?

The OYA Promise: if you're not 100% happy, we'll make it right. Full refund, no hassle, no hard feelings. Email hello@oyabagel.com.

Does every order really give back?

Yes. 5% of every OYA order goes to help children fighting cancer. That's not a marketing line — it's a promise we keep with every order.

More questions? Email us at hello@oyabagel.com